Spinando Privacy Policy

At Spinando, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, or use any of our services. By registering with Spinando Online Casino, you confirm that you have read and understood this policy and consent to our data practices as described below.

Information We Collect

We collect several categories of information in order to provide, maintain, and improve our services. Here at Spinando Casino, we gather data directly from you, automatically through your use of our platform, and sometimes from trusted third parties such as payment providers or identity verification services.

• We collect registration details such as your name, date of birth, email address, phone number, and country of residence when you complete Spinando register procedures.
• We gather financial information, including deposit and withdrawal history, payment method details, and transaction amounts related to Spinando deposit and Spinando withdrawal activity.
• We track your gaming activity, including games played, wagers placed, bonuses claimed, and session duration, to improve our Spinando slots and Spinando live casino offerings.
• We log technical data such as IP address, device type, browser information, and operating system, especially when you access our platform via the Spinando app or Spinando casino app.
• We may collect documents submitted for identity verification (KYC), such as government-issued ID, proof of address, and payment method verification.

Information Collected Through Cookies

Our Spinando platform uses cookies and similar tracking technologies to recognize returning visitors, remember your preferences, and analyze site performance. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect your ability to use some features of our website.

How We Use Your Information

We use the information we collect for legitimate business purposes connected to operating our casino safely and legally. At Spinando, we process your data to:

• Create and manage your account, including processing your Spinando login credentials securely.
• Verify your identity and age in compliance with our licensing obligations under the Tobique Gaming Commission.
• Process deposits and withdrawals, apply Spinando bonus codes, and manage promotions such as Spinando free spins and our Spinando no deposit bonus offers.
• Communicate with you regarding account updates, promotional offers, Spinando promo code campaigns, and important service notices.
• Detect and prevent fraud, money laundering, and other illegal activity.
• Improve our games, website functionality, and overall player experience across desktop, mobile, and our PWA application.
• Comply with legal and regulatory requirements, including responsible gambling obligations.

Legal Basis for Processing

We at Spinando process your personal data based on several legal grounds, including your consent, the necessity of processing to perform our contract with you, our legitimate business interests, and our obligation to comply with applicable gaming regulations. Where consent is the legal basis, you have the right to withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

Sharing Your Information

Our Spinando team does not sell your personal data to third parties. However, we may share your information with select partners who help us operate our services effectively.

• Payment processors and financial institutions handling your Spinando deposit and Spinando withdrawal transactions.
• Identity verification providers who assist us in confirming your age and identity.
• Game providers and software platforms that power our Spinando slots, table games, and Spinando live casino products.
• Regulatory authorities, including the Tobique Gaming Commission, when required by law.
• Marketing and analytics partners who help us understand site usage and improve our services.

We require all third parties with whom we share data to maintain appropriate security measures and to process your information only for the purposes we specify.

Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including satisfying legal, accounting, and regulatory reporting requirements. Typically, we retain account and transaction records for a period required by our licensing authority, after which we securely delete or anonymize the data unless a longer retention period is legally mandated.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data. We at Spinando Casino are committed to honoring these rights wherever applicable.

• You have the right to request access to the personal data we hold about you.
• You may request correction of inaccurate or incomplete information.
• You can request deletion of your data, subject to our legal and regulatory retention obligations.
• You have the right to object to or restrict certain types of processing.
• You may request a copy of your data in a portable format.
• You can withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact our support team, and we will respond in accordance with applicable data protection laws.

Data Security

We use industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our Spinando infrastructure employs encryption, secure servers, and strict access controls to safeguard the data you provide during registration, when you use Spinando login features, and when you complete financial transactions.

International Data Transfers

As we serve players across multiple regions, including Australia, New Zealand, Canada, Ireland, Germany, and other markets, your data may be transferred to and processed in countries outside your country of residence. We ensure that any such transfers comply with applicable data protection standards and that appropriate safeguards are in place.

Children's Privacy

Our services are strictly intended for individuals who meet the legal gambling age in their jurisdiction, generally 18 years or older. We do not knowingly collect personal data from minors, and if we become aware that we have inadvertently collected such information, we will take immediate steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the updated policy on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please reach out to us. You can contact our support team via LiveChat, available 24/7, through our contact form, or by emailing support@spinando.com. Whether you're exploring a Spinando bonus, reading a Spinando review before signing up, or already enjoying our games, our team is here to assist you with any privacy-related inquiries.